PATIENT CENTERED APPROACH
MANDATE
Educate learners about the patient’s experience, considering their feelings, expectations, preferences, values, beliefs and cultural background. British Columbia has a large French- and English-speaking population, not taking into account the language barrier can cause frustration for the patient.
ETHERLAB SOLUTION
Through virtual reality training, the learner is put in the shoes of a patient. The patient consultation that the learner has to experience does not follow any of the steps of the patient-centered approach cycle.
RESULTS
The learner understands the possible frustrations of receiving service that does not meet the needs and expectations of the patient.
Etherlab is the leader in designing training and professional development through virtual reality.
